Shopping Cart

No products in the cart.

Refund Policy

To start the refund process for your order you can contact us via Live Chat or email support@nookbay.co with your order number.

WHEN CAN I ASK FOR A REFUND?

The delivery of virtual currency or items has not taken place.

The virtual currency or items are partly delivered. But the delivery cannot continue.

HOW SOON WILL I GET MY REFUND

Once your refund request has been received, we will send you an email to notify you that we have reviewed your refund request We will also notify you of the approval.

Your refund will be processed, and a credit will automatically be applied to your original method of payment, within 10 working days.

WHY HAVEN’T I RECEIVED MY REFUND YET?

Refund processing time will vary depending on the payment method. Refunds via PayPal will usually be processed within 24 hours.

If you haven’t recieved a refund yet, contact your bank or credit/debit card company (if applicable), it may take some time before your refund is processed.

If you still have not recieved your refund, please contact support@nookbay.co